For ALL your care needs
For ALL your care needs
All Aspects Care Limited
All Aspects Care Limited

         STATEMENT OF PURPOSE

 

All Aspects Care Limited is owned and managed on a daily basis by the Registered Manager, Nina Tobin. Nina has an extensive background in caring for older people and older people with Dementia, in their own homes. Nina also managed a sheltered housing scheme with extra care and a domiciliary care service in Daventry for some years before setting up All Aspects Care Limited

 

“I set up this company seven years ago because I saw a lack of really good safe domiciliary care and the aim of this service is to enable people to remain in their own homes with assistance, to promote independence and to help with all aspects of personal care, safety, safe medication management, maintain and regain independence, wellbeing, nutrition, and to support older people with mental health issues such as dementia, anxiety and paranoia we specialise in care for older people with all forms Dementia, our aim is to continue a service that really understands the issues for older people suffering in this way and to be the experts in dealing with issues and finding practical solutions to problems that are faced on a day to day basis and creating a better sense of wellbeing”.

 

 

The registered business address is

 

 

The Abbey Centre

Market Square

Daventry

Northamptonshire

NN11 4XG

 

Tel: 01327 700537

 

www.allaspectscare.co.uk

 

please email for more information at info@allaspectscare.co.uk

 

We provide our service to our customers in their own homes In Daventry and the surrounding rural villages. We agree with the customer what is needed, wanted, what any issues are and then we formulate a care plan specifically tailored to that individual customer.

 

 

A menu of our services

 

 

  • All aspects of personal care, physical assistance to help wash, (shower or bath) dress, toilet, oral care, care of skin and hair, safely manage and administrate medication and other health related tasks. Care when the customer is ill or develops illness. (This can also include palliative care as part of a team of professionals giving this service, working as part of a professional multi disciplinary team under the guidance of the Doctor or Nurse team).

  • Meal and snacks preparation, fluid intake and nutrition guidance using our training in nutrition for older people and the MUST tool. Recording daily fluid and food intake and output as required – this provides useful feedback for professional staff involved if there are any issues or concerns.

  • All aspects of Dementia and older people’s issues care and support in their own home. This includes guidance, prompting, activities, sitting service, respite care, enabling social interaction or attendance to groups / clubs

  • Enablement to access other agencies/organisations/and ensure all relevant benefits are being claimed

  • Overnight care

  • Household duties, laundry, cleaning, Ironing, Shopping etc

  • Filling in forms, writing letters, claiming benefits

  • Enablement to attend social events

  • Enablement to access other agencies / organisations – signposting

  • Sitting service / carers breaks

  • Unique Rapid Response service – an extra 24 hours safeguard service for vulnerable customers

 

What we cannot provide

  • Life saving or any emergency care (i.e.: resuscitation, fire rescue, missing person)

  • Medical or nursing intervention

  • Care of nails – this has to be undertaken by a qualified chiropodist.

 

Once a potential customer meets with us and then chooses to employ our services, we provide an extensive assessment of needs, risk assessments, find out about the customers likes and dislikes, relevant history, what the customer really wants to gain from having the service. An individually tailored and flexible care plan centred around the desired outcome for the customer is then formulated agreed and then commences. If the service is needed in an Emergency situation this can be completed in a twenty four hour period.

The service is then reviewed with the customer when changes are required and at least every six months.

 

Staffing

 

All staff undertake all mandatory training but then develop through further education and training. A commitment to further training is a statutory requirement of the staff and is an ongoing process. All staff will undertake specialised training in delivery of personal care, protecting dignity, how to deliver all aspects of care to people with dementia and other mental health issues. We will publish on our website the training matrix that the staff undertake as we are proud to commit to a high standard of staff and conduct.

 

 

Nina has NVQ level 5 (November 2014) Leadership and management, Level 4 in Social Care and a Registered Managers Award (October 2006). Nina has extensive education and training in all aspects of care service delivery and leading the care team.

 

 

Ensuring Quality

 

We are registered with CQC (Care Quality Commission) and adhere closely to the essential standards of quality and safety that they regulate through inspection and they ensure our compliance with The Health and Social Care Act 2008 (regulated activities) Regulations 2010.

We always ask our customers to give us public feedback through homecare.co.uk a very useful public forum for potential customers and our regulators and stakeholders to use.

We ask our customers for honest feedback periodically – we will conduct a survey of our service and publish the outcome, benchmarking ourselves with other services to ensure forward thinking, learning and best practice and ways of working on our services.

We have staff supervision and learning plans for professional development

We have a complaints procedure which we encourage the customer to use – basically, “anyone can complain to anyone” so any customer or advocate can raise a complaint to any member of staff who will ensure it is reported and addressed so that we can take steps to immediately put things right.

 

Our Charges

 

There is a banded charging system – this overall hourly cost includes mileage/travel

 

 

Complaints

We welcome feedback and complaints about our service to ensure continuous improvement.

If you feel you need to complain to someone outside our organisation you can make your complaint ....

 

By post:

Care Quality Commission
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA

Telephone: 03000 616161

Where to find us:

All Aspects Care Limited

The Abbey Centre

Market Square

Daventry

NN11 4XG

 

 (01327) 700537

 info@allaspectscare.co.uk

 

Or use our contact form.

 



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